Accessibility statement
Updated as of 25/08/2024
MAMILLA VIEW makes the utmost in its ability and invests many resources in order to provide all its clients with an equal, dignified, accessible and professional service. In accordance with the Law of Equal Rights for People with Disabilities 1998 and the regulations established thereupon, many efforts and resources are invested in making the necessary accessibility adjustments that will result in a person with a disability being able to receive the services provided to all clients, independently and equally.
Information concerning the Website’s accessibility
We at MAMILLA VIEW always strive to provide the general public browsing the Website with accessible content as much as possible, regardless of the technology on which the Website was built. We work to update and implement the accessibility rules as much as possible, in accordance with the principles of the accessibility standard. The Website is adapted to the accessibility requirements for level 2 (AA) of the W.C.A.G 2 standard. The Website’s accessibility is adapted to the leading browsers.
The Website has been made accessible by UA – USER ACCESSIBILITY Ltd. and supports the leading assistive technologies in the field.
The accessibility menu offers a variety of options. To learn more about how to use it, pleas press F1 on the keyboard and the instructions for using the accessibility plugin will appear.
Due to conditions beyond our control, there may be cases where we will not be able to provide the information in an accessible manner, inter alia because certain parts of the Website have not been made accessible yet. We will follow up on these cases so that we may be able to provide the appropriate technological solution.
Providing information in an accessible format: depending on the need, we make it possible for our client’s to receive information in accessible formats. The provision of the information is free of charge and intended for people with disabilities according to their specific needs as much as possible. For inquiries and information on accessibility, you can contact the company’s accessibility coordinator whose details appear later in the statement.
It should be noted that we continue steadily in an effort to improve the Website’s accessibility as part of our commitment to allow the entire population, including people with disabilities, to browse it in the most accessible way. If you encounter any problem or malfunction regarding accessibility, we will be happy to inform you about it and you are invited to contact the accessibility coordinator whose details are further on in the statement, and we will make every effort to find a suitable solution and handle the request as soon as possible. In order for us to be able to handle the problem in the best way, we highly recommend attaching as many details as possible:
- Description of the problem
- What is the action you tried to perform?
- Which page did you browse?
- Type and version of the browser
- Operating system
- The type of the relevant assistive technology (if you used any)
The Accessibility Coordinator of the Company is:
Ben Sira 24 Jerusalem Israel
Pre-visit accessibility coordination:
Email to coordinate accessible parking / attendant: office@sdemagroup.com
Phone to coordinate accessible parking / attendant: +972 54 6858467
Hearing impaired people can contact me at:
Email: mvs3334444@gmail.com
Building accessibility arrangements
There is a parking lot for the business next to the entrance to the business, but the access to the business is via 4 stairs.
If necessary, you can make contact and receive the help of one of the company’s employees in starting a business.
There is no elevator at the entrance to the business. A business phone is advertised and answered during business hours for coordinating help in receiving goods.
In case of any further need whatsoever, please contact the accessibility coordinator according to the details specified above or the service representatives at the reception to get any necessary assistance.